Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
If we are experiencing a high volume of orders, shipments may be delayed slightly. We will notify you of any significant delays.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
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Domestic (UK): 2–5 business days
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Europe: 5–10 business days
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International: 7–15 business days
Delivery times are estimates and may vary depending on your location and external factors.
Shipping Carriers
We use trusted carriers such as Royal Mail, Evri, and DHL to ensure reliable delivery.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.
International Shipping
We ship worldwide. Please note:
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Customs duties, taxes, and fees are not included in the item price or shipping cost.
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These charges are the buyer’s responsibility and may vary by country.
Shipping Delays
We are not responsible for delays caused by:
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Customs clearance
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Carrier delays
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Incorrect or incomplete shipping information
Incorrect Shipping Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery date). We will work with the shipping carrier to resolve the issue.
Contact Us
If you have any questions about your order or shipping, please contact us at:
info@fornovatech.com